Shipping

All orders placed Monday – Friday before 2pm EST ship within 24 hours. All orders placed after the cut off time will ship the following business day. For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

Note: Orders placed during weekends, special promotions (World Oceam Day / Summer Sale) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.

Shipping estimates are provided by DEUTSCHE POST and DHL. We have been advised that some customers may experience delays during exceptional times.

Since we are a sustainable brand, we ensure that our shipping is also earth-friendly. Carbon-free shipping is the greenhouse gas emission-friendly choice.

When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

Yes. In case you filled in your phone number at your cart check-out, you will get a message from DHL. To ensure the safety of orders, you can require a signature upon delivery for your order.

For more information on how to return an item, please visit our Returns & Exchanges page here

All orders are shipped plastic free in organic cotton bags packaging and recycled paper boxes sealed with paper tape. Our shipping labels are biodegradable.